Terms & Conditions
This website and services are owned and operated by Educatable. Please find following the terms and conditions under which you may use our website and services. The Educatable website offers books and resources to help parents develop their children’s reading, writing and speaking skills. By using the website and our services, you agree that you have read, understood, and will to be bound by these Terms.
To use our website and our services, you must:
- be at least 18 years of age
- be allowed to use this website/receive services (i.e. not prohibited in your country or under any law or regulation relevant to you).
When purchasing from the Educatable website, you agree that:
- you are accountable for ensuring that you order the correct product. Please read the information about the resource before purchasing,
- you enter a legally binding contract to purchase an item once you commit and complete the check-out payment process,
- prices charged for books and other services (listed on our website) may change at any time,
- we may adapt or stop services offered (including, but not limited to, books, activities, workshops)
- all materials and services, including, and without limitation, images, photographs, graphics, logo, texts, software, patents, trademarks, service marks, copyrights, audio, videos and all related Intellectual Property Rights, are the exclusive property of Educatable.
- you agree not to distribute, copy, reproduce, sell, license, rent, modify, transmit, publicly display, publish, adapt, edit or create any works derived from Educatable’s content.
- we may update these Terms and Conditions and, in accordance with the law, will provide notice of updates and when they will take effect. If you continue to use Educatable’s website and services after any updates take effect, this will act as acceptance of the changes. If you do not wish to accept any updates to the Terms and Conditions, please discontinue your use of our website and services and cancel your subscription.
- you may receive promotional messages and materials from us (via email or any other contact details that you provided to us). If you wish to opt out of receiving promotional material, please contact us via our website.
Privacy Policy
Educatable takes the privacy and protection of your personal information very seriously. By visiting and using our website, or by using any of the services available to you through Educatable, you acknowledge that you accept the practices and policies outlined in this privacy policy (“Privacy Policy”).
WHAT THIS PRIVACY POLICY COVERS
This Privacy Policy describes Educatable’s practices with respect to Personal Information and Anonymous Information that we collect when you use the our services. This Privacy Policy reflects Educatable’s obligations under the Privacy Act 1988 (including the National Privacy Principles) (the Privacy ACT)
We collect and use Personal Information and Anonymous Information from the users of our services. (Personal Information is information that is personally identifiable like names, addresses, e-mail addresses, or phone numbers. Anonymous Information is not associated with or linked to your Personal Information and does not allow the identification of individual people)
By using our services or submitting personal information you consent to the handling of your information as per this privacy policy.
PERSONAL INFORMATION WE COLLECT
We collect the following Personal Information that you submit to us voluntarily:
- your name and your e-mail address. (When you contact us via e-mail, we will collect any information that is contained in or attached to your e-mail)
- Educatable will not collect Sensitive Information (racial/ethnic origin, political association, religious/philosophical beliefs, membership of a trade union, sexual preferences or practices, or health information) except with explicit consent and only where it is required. We will not use sensitive material for Direct Marketing.
Personal Information will be destroyed after a maximum of 7 years.
PERSONAL INFORMATION COLLECTED VIA TECHNOLOGY
As you use the Educatable website, some information may be collected passively, including your Internet protocol (IP) address and the browser you used. We also store a small text file (Cookie) on your computer to store your login information (if any) and your personal preferences for the website. We may use session Cookies (which once you close your browser they delete automatically) and persistent Cookies (which stay on your computer until you delete them). If you turn off Cookies in your browser, certain parts of the website may not function as well.
PURPOSE, USE AND DISCLOSURE OF INFORMATION WE COLLECT
We use the information (including Personal Information) you give to us to improve the performance and support of the website, including responding to your requests, improving the features of the website, providing notifications such as newsletters, emails and product surveys (should you wish to opt into this)
Educatable will not disclose, share or sell your Personal Information with third parties, unless you ask or authorize us to do so. We may need to disclose information if necessary to comply with relevant laws, respond to subpoenas or warrants served on us, or to enforce any contract we may have entered into with you.
Educatable may provide your Personal Information to third party service providers and suppliers who work with us. This is so we can provide you with some of the services and features that Educatable offer. They do not have any independent right to use your Personal Information.
If you would like to view or change any Personal Information, please contact us per the contact us page on the Educatable website.
SECURITY AND CONFIDENTIALITY
Educatable has put in place safeguards to secure the information we collect from you. Unfortunately, no company, including us, can fully eradicate security risks associated with Personal Information.
UPDATES
We may update this Privacy Policy and, in accordance with the law, will provide notice of updates and when they will take effect. If you continue to use Educatable’s website and services after any updates take effect, this will act as acceptance of the changes. If you do not wish to accept any updates to this Privacy Policy, please discontinue your use of our website and services and cancel your subscription.
CONTACT US
Please get in touch via Educatable website if you have any questions or comments regarding our Privacy Policy.
Return Policy
Please review the return policies below and contact us with any questions.
- If you receive your order and find an item to be missing, incorrect or damaged please contact Educatable within 5 days, so that we may address and resolve the issue as quickly as possible for you.
- If your return request is an error of Educatable we will send the replacement item first and provide a pre-paid postal bag for the return of the incorrect or damaged book. Please retain your proof of purchase.
- Educatable is under no obligation to provide a refund if you have changed or mind or made an incorrect choice. Please make sure you double check your order.